BY
JENN McDOWELL
The Bow Dispatch Center will
see more revenue in the coming
year from the four other towns it
services as the town attempts to
bring the center’s costs for service
more in line with its financial
capability.
It costs about $400,000 to run
the dispatch center, said Bow
Police Chief Jeff Jaran, and under
the new fee system Bow will see
more than double the amount it
currently collects from Epsom,
Pembroke, Dunbarton and Allenstown.
That includes running equipment
as well as paying eight
employees, five of those being
full time.
The new payment system
adds a $10,000 base fee to the
costs associated with each town’s
service call numbers from 2006.
In all of the towns, that amounts
to at least a 100 percent increase
over what they currently pay.
Bow collected $79,000
between all four towns last year,
which, Jaran said, barely funds
the salary of one dispatcher.
With the new fees, Bow would
collect $165,000, leaving about
$235,000 to Bow taxpayers.
The increased fees came
from discussions with the Bow
Board of Selectmen on how to
get more revenue for the town.
They were forced to tighten their
belts for the 2008-09 year.
For 2008-09, Epsom will
pay $43,000 for Bow Dispatch
services, up from $19,000 for
the current year; Pembroke
will pay $59,000, a jump from
about $30,000; Allenstown will
pay $41,000, up from $21,000;
and Dunbarton will pay almost
$23,000, more than double from
the prior year’s $11,000.
Jaran said the affected departments
were understanding of
Bow’s plight, being in the midst
of budget seasons themselves.
Many of those towns have been
forced to shed some extra weight
from their budgets as well.
Bow service calls now account
for almost half of the overall call
volume, which makes the new
distribution of costs fair across
the board, Jaran said.
In 2006, the year upon which
the new fees are based, Bow
Dispatch took 6,195 calls from
Allenstown; 6,682 from Epsom;
10,072 from Pembroke; 2,605
from Dunbarton; and 18,980
in Bow for total of more than
44,534 calls.
Bow has seen a 12 percent
increase in the town’s portion
of the total call volume between
2006 and 2007, most of which
is attributed to officer-initiated
activity, additional officers on
the streets and, thus, higher
arrest numbers, said Jaran.
“We’ve got more officers
doing the job. That alone spikes
your calls for service,” said Jaran.
“We’re just busier overall, right
across the board. You can’t really
point to one thing in particular.”
For 2007, Bow Dispatch
received a total of 48,139 calls,
with Bow’s portion of those
amounting to 23,193, he said.
The four other towns have
taken the fee increases well,
Jaran said, and understand they
are still getting exceptional service
for a relatively low price.
When plans for changing the
fees began brewing in summer
2007, the original proposal was
to charge a flat rate of $50,000
for all towns.
Jaran said he wanted to see a
more equitable means of determining
what each town should
pay, which resulted in the current
plans.
Police from some of the
towns have said they looked into
other dispatch services, such as
Merrimack County, but found
there were not yet the facilities
and resources to make such a
move.
Pembroke Police Chief Scott
Lane said he has looked into
folding into Merrimack County
dispatch services, as well as
those town-independent services
in Concord and Hooksett, but
said Bow was the only viable
option.
“I am very happy with Bow’s
service. It was fortunate that our
fees were as low as they were for
as long as they were,” said Lane.
Dunbarton Police Chief
Christopher Connelly agreed,
saying Bow Dispatch is the best
service he’s dealt with in more
than 20 years of law enforcement
experience and that the
increase in fees are more than
fair.
He added he also looked into
other dispatch avenues, but said
it wouldn’t save money at this
point to switch the information
system and frequencies over.
“Really, Bow continues to
be our best option and is really
in the same ballpark where we
could go with other services,”
said Connelly. “I think it’s an
equitable way to do business
based on the calls for service.”