BY JENN McDOWELL
After the Bow Dispatch Center increased its fees for the four other towns it covers, Allenstown, Epsom and Pembroke are faced with payments that more than double the prior year’s payments for Bow’s services.
Despite having to bite the bullet on the fee spike, law enforcement officials from all three towns say the increases are fair and equitable to the quality of service they get from Bow Dispatch.
“Where do you put a price on someone’s life? And that’s the way I look at it,” Epsom Police Chief Wayne Preve said, adding the dispatch services are imperative to officer safety.
Under the new fee agreement, Allenstown would pay just more than $40,000, Epsom would pay $43,000 and Pembroke would pay $59,000, based on 2006 call volume figures plus a $10,000 base fee for all the towns. Dunbarton, which accounts for the least percentage of overall call volume, would pay almost $23,000.
Those payments will add up to around $165,000 in revenue for Bow Dispatch, more than double the $79,000 they collected from the four towns for the 2007-08 year.
The need to increase fees arose from a need to create more revenue for Bow after a budget season that left the town, like all of the four remaining towns, with a tighter belt.
Bow Police Chief Jeff Jaran said it’s going to cost Bow taxpayers about $400,000 to run the dispatch center for the coming year, and, after collecting the fees, they’ll be left with about $235,000 to pay.
This is consistent with the call volume devoted to Bow service calls, which account for about half of the total.
In 2006, Bow Dispatch handled a total of 44,534 calls. Bow service calls counted for about 42 percent of that total. Allenstown and Epsom each made up about 15 percent of the total, Pembroke comprised about 22 percent and Dunbarton about 6 percent.
Preve said the increase was hard to swallow as the town works its way through the third year on a default budget, saying he budgeted $50,000 to prepare for the extra costs.
Preve said the costs were fair, given the workload at Bow Dispatch, the employees’ familiarity with all five towns and the lack of facilities to fold their dispatch service into Merrimack County which serves 13 communities.
He added moving to Merrimack County’s dispatch service would require better facilities and adding frequencies to the radio waves that would be specific to Epsom and possibly surrounding towns willing to get involved, namely Pembroke and Allenstown.
Pembroke Police Chief Scott Lane said he favors a regionally based dispatch service at some point, but agreed with Preve that would not be possible in the next few years.
Lane said he explored Merrimack County as well as the dispatch centers for Concord and Hooksett as options upon hearing about the fee increases for Bow’s service, but found there were spacial and technical issues that would not be worth the money saved at this point.
“No one’s happy about it, but it’s the cost of doing business,” said Lane about Bow’s new fees. “I can certainly understand where the residents of Bow would want to make sure everyone’s paying their fair share. We’ve been fortunate that fees were as low as they were for so long,” he said.
Allenstown Police Chief Shaun Mulholland said his department looked at folding into Merrimack County as well as running their own dispatch center, which would cost the town at least $350,000. He added the increases were fair, pointing out Bow is still paying the majority of the costs to run the dispatch center.
Police departments in Allenstown and Epsom have paid secretaries that filter out some of the less pressing calls that would otherwise go straight to dispatch, but both Preve and Mulholland said they still feel they are paying their for their weight of the overall call volume.
Mulholland added that Allenstown’s costs for Bow Dispatch services would likely increase in 2009 if voters pass a default budget at the election in March, which would force the department to lay off their nights and weekends secretary.